About this policy
This policy explains how information is handled on clipvoy.store, including the early-access and contact forms. ClipVoy is the product name used for this service. Formal business details will be updated as the business structure is finalised.
Scope
This policy covers the current marketing website. It does not yet govern future customer video uploads or the full ClipVoy product service. Separate product terms and media-processing information will be provided before customers are invited to upload production content.
Information we collect
We may collect your name, email address, early-access details, contact-form messages, content type and approximate monthly video volume when you choose to submit them. Basic server and security logs may also contain information such as an IP address, browser type, requested page and request time.
How information is used
Information may be used to respond to enquiries, manage early-access requests, provide requested product and availability updates, and protect and maintain the website. We do not sell personal information.
Legal basis
Depending on the context, processing may be based on your consent, steps taken at your request, or legitimate interests in responding to enquiries and operating a secure website. You can withdraw consent for future communications at any time.
Service providers and transfers
Website hosting, email and infrastructure providers may process limited information on our behalf where needed to deliver their services. Provider details will be kept under review as the service is prepared for public onboarding. Where information is processed outside the UK, appropriate safeguards will be considered as required by applicable law.
Retention
We retain enquiry and early-access information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal, security and operational requirements.
Security
Reasonable technical and organisational measures are used to protect submitted information. No internet service or storage method can be guaranteed to be completely secure.
Your data rights
Depending on your circumstances and applicable UK data-protection law, you may have rights to request access, correction, deletion or restriction of your personal information, to object to certain processing, and to withdraw consent. To make a request, email privacy@clipvoy.store.
Cookies and browser storage
The current site does not intentionally use advertising cookies or behavioural tracking. Hosting, security, form-delivery or browser media features may use strictly necessary technical storage or request data. See the Cookie Policy for more detail.
Changes to this policy
This policy may be updated as the website, business structure and product onboarding arrangements develop. The latest revision date will remain visible at the top of this page.
Contact
Privacy enquiries and data-rights requests can be sent to privacy@clipvoy.store.